Description
This exam tests a candidate's knowledge and
skills related to selling technology services and solutions with a business
outcome focus. Questions cover essential capabilities to grow pipeline and
revenue through work across sales stages from "Prospect" through "Close".
Exam Topics
The exam is closed book and no outside reference materials are
allowed. The following topics are general guidelines for the content that is
likely to be included on the practical exam. However, other related topics may
also appear on any specific delivery of the exam. In order to better reflect the
contents of the exam and for clarity purposes, the following guidelines may
change at any time without notice.
13% 1.0 Business Outcomes Sales Approach
20% 2.0 Customer Business Environment
25% 3.0 Customer Business Context,Challenges, and Opportunities
25% 4.0 Outcome-Based Opportunity for Customer Impact
17% 5.0 Manage and Communicate with Stakeholders
Recommended Training
The following course is the
recommended training for this exam.
Selling Business Outcomes (OUTCOMES)
Courses listed are offered by Cisco
Learning Partners-the only authorized source for Cisco IT training delivered
exclusively by Certified Cisco Instructors. Check the List of Learning Partners
for a Cisco Learning Partner nearest you.
Additional Resources
A variety of Cisco Press titles may
be available for this exam. These titles can be purchased through the Cisco
Marketplace Bookstore, directly from Cisco Press.
NO.1 Which type of organizational goals do key performance indicators
measure?
A. tactical
B. financial
C. strategic
D.
technological
Answer: A
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NO.2 Which option is a recommended activity that is
important for outcome selling?
A. Use a checklist to cover all renewal
needs.
B. Have strategic value-based discussions with management.
C. Ask
questions until you have filled out the required tool checklist.
D. Identify
which services are associated with a Cisco product.
Answer: B
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NO.3 What is a key differentiator of the Cisco Data Analytics market
solution?
A. It manages a higher volume of data than the competition.
B.
It sets new standards for data capture and storage.
C. It includes a new
Cisco category of cloud applications.
D. It offers an end-to-end industry
platform.
Answer: D
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NO.4 When making good
use of best practices or scenarios during the selling process, what is
the
most effective way to present these?
A. Use cases relevant to the
customer
B. Business cases used previously
C. Customer briefing
documents
D. Customer benefits statements
Answer: A
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NO.5 Which option is a
structured way to understand business landscape and context?
A. business
model canvas
B. business outcomes canvas
C. business model outcomes
D.
business canvas approach
Answer: A
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Exam Code: 810-401
Exam Name: Selling Business Outcomes
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Exam Code: 640-911
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